Logbook Servicing and Your Warranty

What Logbook Servicing Means

Logbook servicing follows the schedule for your particular vehicle. Keeping clear records helps you understand what has been done and what is due next.

Your manufacturer’s service schedule sets out work due at particular time or distance intervals. Check the schedule for your exact model and driving conditions, and keep the service book with your maintenance records.

Vehicle servicing at Volks Home

Independent Servicing and Warranty

Independent servicing does not automatically cancel a manufacturer’s warranty. Consumer Affairs Victoria explains that the work and parts must meet the manufacturer’s standards. Read your warranty conditions and keep records of the work performed.

Compare the Work Included

Ask what work is included in a proposed service and which parts and fluids will be used. Compare the scope of the work, rather than assuming that all services include the same items.

Keep Your Service Records

Keep invoices and service records, including dates, odometer readings and the work completed. For guidance on repairs and warranties, see Consumer Affairs Victoria.

Frequently asked questions

Yes. Check your warranty terms and ensure the work and parts meet the manufacturer’s standards. Keep evidence of servicing.

Contact the workshop to discuss the service that is due. Warranty questions depend on the terms and circumstances; a missed service does not settle every possible claim.

The work required varies by vehicle and service interval. Ask the workshop to discuss the scope and cost before work starts.

Keep your service book, invoices, dates, odometer readings and details of parts and fluids used.

Arrange Your Logbook Service

Contact our Thomastown workshop to discuss your vehicle.