When Your Brakes Need Attention
Notice Changes in Braking
A change in how your brakes feel or sound deserves attention. Arrange an assessment if you notice new noises, vibration or a change in stopping behaviour.
Tell the workshop about unusual sounds, vibration, a change in pedal feel or the vehicle pulling during braking. These symptoms can have different causes and need assessment.

Follow Brake Warning Instructions
Read the warning message and the instructions for your exact model. If the vehicle tells you to stop, stop as soon as it is safe and seek assistance. Do not continue driving a vehicle you believe is unsafe.
Describe What You Have Noticed
Note when the concern occurs, such as during gentle braking, after the car has been parked or as the vehicle warms up. This information helps the workshop understand the problem.
Arrange a Workshop Assessment
Contact Volks Home to discuss the concern and suitable arrangements. For model-specific warning information, consult your handbook or Volkswagen’s warning light guide.
Frequently asked questions
No. A noise alone does not establish the cause. Arrange an assessment so the condition of the braking system can be checked.
Follow the warning instructions in your handbook. Stop safely and seek assistance when instructed, or whenever you believe braking is unsafe.
Describe when the issue occurs, any warning messages and changes in how the vehicle brakes.
Call (03) 9464 0366 or use our online booking link. Discuss transport arrangements if the vehicle may be unsafe to drive.
Discuss Your Brake Concerns
Contact our Thomastown workshop to discuss your vehicle.
